Customer Experience

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

The New Customer Journey: The Data, Insight & Direction You Need to Adapt

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Winning Hearts and Minds: Using Customer Feedback to Create Marketing that Customers Love

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Building Sustainable Digital Experiences for Changed Audiences: Architecting Information

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Building Sustainable Digital Experiences for Changed Audiences: Architecting Information

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

The New Customer Journey: The Data, Insight & Direction You Need to Adapt

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Winning Hearts and Minds: Using Customer Feedback to Create Marketing that Customers Love

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

The Great Equalizer: How Digital Experiences are Leveling the Playing Field for Brands & Agencies
Jennifer ChaseExperience 2030: A Roadmap to Future of Customer Experience

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Optimizing Human Flow: Providing Consumers with a New Luxury — Human Connection + Emerging Tech

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Experience 2030: A Roadmap to Future of Customer Experience

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Using Behavioral Signals From Voice to Predict Customer Intent

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

4 Ways Marketers Will Win in 2020

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Payments: The Overlooked and Underappreciated Customer Experience Super Power

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Better Together: Leveraging Partnerships to Drive More Marketing & Consumer Engagement
Eric LooneyDesigning for the Experience Era
Jesse MurrayDelivering Products & Brand Experiences that Amaze

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Designing for the Experience Era

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Delivering Products & Brand Experiences that Amaze

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Digital Jetpacks: Cultural Strategy, Brand Leadership & Real-Life Experience

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Designing for Turing: Voice, AI, and the Future of CX

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Digital Jetpacks: Cultural Strategy, Brand Leadership & Real-Life Experience

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Building Ideas for the Attention Economy: Increasing Connection With Your Content

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Designing for Turing: Voice, AI, and the Future of CX

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Building Ideas for the Attention Economy: Increasing Connection With Your Content
Jason SnookDesigning for Turing: Voice, AI, and the Future of CX

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Designing for Turing: Voice, AI, and the Future of CX

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Designing for Turing: Voice, AI, and the Future of CX

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Creating a Win for the Enterprise with Digital Marketing: Connecting Value to Your Customer

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Creating a Win for the Enterprise with Digital Marketing: Connecting Value to Your Customer

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Designing for Turing: Voice, AI, and the Future of CX

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Build a Loyal Base of Listeners: B2B Podcasting

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Build a Loyal Base of Listeners: B2B Podcasting
Jason SnookDesigning for Turing: Voice, AI, and the Future of CX

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Using UX Writing with Marketing to Speak to Your Customers

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Enhancing the Customer Experience with Messaging Apps

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Creating and Implementing a Scorecard System to Increase User-Centric Maturity

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Bloody Hell! And Other Marketing Truths My British Mum Taught Me

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Designing for Turing: Voice, AI, and the Future of CX

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

How to Design a Culture of Experience in Your Organization

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Beware the Voice of the Customer: Applied Neuroscience You Can Use to Understand What Really Drives Behavior

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Bloody Hell! And Other Marketing Truths My British Mum Taught Me

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Creating and Implementing a Scorecard System to Increase User-Centric Maturity

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Using UX Writing with Marketing to Speak to Your Customers
Sandya MaggeBecoming a Digital-first Organization

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Bloody Hell! And Other Marketing Truths My British Mum Taught Me

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Becoming a Digital-first Organization

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Bloody Hell! And Other Marketing Truths My British Mum Taught Me
Stacy CarpenterHow to Use Purpose and Social Responsibility to Drive Conversion
Sean CampbellBuild a Loyal Base of Listeners: B2B Podcasting
Sandya MaggeBecoming a Digital-first Organization

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Bloody Hell! And Other Marketing Truths My British Mum Taught Me

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Bloody Hell! And Other Marketing Truths My British Mum Taught Me

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

How to Use Purpose and Social Responsibility to Drive Conversion

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Build a Loyal Base of Listeners: B2B Podcasting

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Becoming a Digital-first Organization

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Be Customer Obsessed: Using Data to Create a Cohesive Customer Journey across Digital Channels

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Field of Dreams: People May Come to Your Site but Will They Take Action
Erica TrittschuhHow to Leverage Modern Web Technologies for Increased User Engagement

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

How Digital Transformation is Disrupting Product Marketing

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Using UX Writing with Marketing to Speak to Your Customers

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Customer-Obsessed Digital User Engagement

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Build a Loyal Base of Listeners: B2B Podcasting
John PleauPayments: The Overlooked and Underappreciated Customer Experience Super Power

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

(Art)ificial: How to Start Leveraging AI Without Losing Your Brand

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Be Customer Obsessed: Using Data to Create a Cohesive Customer Journey across Digital Channels

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Field of Dreams: People May Come to Your Site but Will They Take Action

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Using UX Writing with Marketing to Speak to Your Customers

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

(Art)ificial: How to Start Leveraging AI Without Losing Your Brand

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Customer-Obsessed Digital User Engagement

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Build a Loyal Base of Listeners: B2B Podcasting

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Payments: The Overlooked and Underappreciated Customer Experience Super Power

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Customer First! How to Build an Amazing Customer-Centric Approach to Content Marketing

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Bloody Hell! And Other Marketing Truths My British Mum Taught Me

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Bloody Hell! And Other Marketing Truths My British Mum Taught Me

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Bloody Hell! And Other Marketing Truths My British Mum Taught Me

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Leveraging Social Care to Win Brand Loyalists (Even During a Crisis)

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Send Great Email: How to Truly Communicate, Captivate and Connect with Every Subscriber
Eve MayerHumanize Your Brand: Core Values As a Marketing Tool

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Automate, Improve and Optimize your Lead Generation

This event record is available for all-access, premium & platinum Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Product, Practice, Purpose: Create Your UX Strategy Framework
Ashley CrowderAR + AI: Co-Creating the Most Personalized Consumer Experience

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

The Feng Shui of Modern Email

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

What’s Technically Wrong With Your Website?

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Leveraging Social Care to Win Brand Loyalists (Even During a Crisis)

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Humanize Your Brand: Core Values As a Marketing Tool

Event Slides are available to all Digital Summit attendees.

Please login to view or, if you have questions, email us at registration@digitalsummit.com

Automate, Improve and Optimize your Lead Generation