UX of AI: How to Leverage AI to Create Industry-Leading Customer Experiences

In today's digital landscape, harnessing the power of AI is vital to delivering exceptional customer experiences. This hands-on workshop dives into the world of User Experience (UX) design and explores how to integrate AI technologies to create industry-leading customer interactions strategically. Participants will learn practical techniques, design principles, and real-world case studies to craft seamless, personalized AI-driven experiences that captivate and delight users.

Actionable tactics you can apply after this session:

• Understand the fundamental principles of AI and its application in UX design
• Design AI-powered experiences that align with user needs and expectations
• Craft personalized, transparent, and trustworthy AI-driven interactions