Including Clients in the Design Process without Ruining the Design

Finding the delicate balance between fostering productive client input and ending up with too many cooks in the design kitchen is a challenge UX designers regularly face. This session will walk attendees through four important elements of the design process that when utilized properly, will create structure, provide predictability, and establish boundaries for clients while still encouraging them to make valuable project contributions. After this session, you’ll be able to:

• Ask questions that result in constructive input from clients about project requirements
• Utilize client feedback in a productive and positive way
• Execute a seamless four-step design process resulting in beautiful, useful work
• Make the most of client relationships and keep them coming back for more